There are no prerequisites to sign up for this program. You will need basic Internet skills such as locating and logging into websites, then reading and following the instructions found there.
Responsible Training’s first consideration is customer satisfaction. If for any reason you request a refund before a certificate is issued, we will be happy to refund you the full amount of the transaction.
The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express).
Yes. Responsible Training uses a secure server to process all payments due to the sensitive nature of online transactions.
While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player.
Our courses are set up for students to access their account from any computer that is compatible.
The course times vary based on the course type and location. However, as a general rule, most courses can be completed in less than 90 minutes.
The username and password is something selected by the student. If you forget your username and/or password, please call us and we will help. You also can use the “forgot password” feature.
Yes, there are quizzes at the end of each chapter of training material and a final test at the end of the course. The quizzes are not graded, but the test is.
Your information will only be used by Responsible Training for training records and certificate management purposes. You can give others the information they need to verify your certificate status.
You may download your certificate as soon as you pass the final exam... and any time after that you need a copy.
You can purchase the course from our course catalogue or the homepage of our website. Simply add the course to the shopping cart, fill out your account details, then provide payment for your course.
You start the course by clicking “My Courses” on www.responsibletraining.com, then enter your login credentials.
You can download and print your Certificate here. Or you can log in as a returning student and print or check your email.
This is almost always an issue with your username and password being incorrect. Please call us to reset your login credentials.
If you get disconnected from the Internet, you will need to log back into your account on our home page and enter your username/password as a returning student. In this case, you will return to the beginning of the lesson you were working on.
Please call us at 512-996-0909. We will be happy to assist you.
Please review the guidelines when signing up for the course as you will find detailed instructions on how and where to register. We work with many jurisdictions that allow us to collect and register for you. Many areas such as California and Florida have no registration requirements.
The health board or other regulatory organization determines how long your certificate will be valid, usually two years but in some places it may be one or three. It will be printed on your certificate and may be checked by using our online verification program.
You may access the website at any time and complete the course on your schedule. The average student takes about an hour to complete the class and test. If you exit the course and log out, you can log back in at any time to complete the course.
You may retake both the training course and the test, or skip the course and retake the test as many times as you need.
You may call yourself as being a "Responsible Training Food Handler Certificate Recipient" and refer to your "Responsible Training Food Handler Certificate" on your resume.
You may not portray yourself or imply that you are "certified," "certificated," "licensed," "registered" or "accredited"; these terms indicate a different type of program than ours.
We understand that this is a helpful way to study, but for test security reasons, we are not able to disclose the answers.
You can review all course material for as long as your certificate is valid. Log back into your account and access the course to begin your review.
You are not allowed to use notes on the final exam; you need to remember the information so you know what to do when you are on the job.
Holding the phone horizontally will let you see the columns.
You can take the test as many times as you need to. The course will lock after the predetermined number of attempts; call customer support at (512) 996-0909 to have it unlocked.
Call customer support at (512) 996-0909.
In most areas our DVD is valid for group training. The DVD allows you to certify a food handler group easily at $12.00 per person plus health department fees. You can bulk purchase online courses and issue them to your employees as well. We can also issue you a code that will tie all certificates to your account.