About Us

Welcome to Responsible Training

At Responsible Training, our story is one of dedication, innovation, and a relentless pursuit of excellence in education. Founded in 1999 by Jeanene Crawford in Austin, Texas, our journey began with a passion for education and a vision to revolutionize training in the hospitality industry. 

Over the years, we've evolved into a leading online training provider, expanding our reach and impact while staying true to our core values and commitment to empowering individuals through accessible and high-quality education.

Responsible Training Clients

The responsible training story

Our adventure started in a local bar and grill, where Jeanene's enthusiasm for education was ignited during an in-person alcohol seller server class in Austin Texas in 1999. Her commitment and expertise soon led her to start to host her own in person sessions on a regular basis around the State of Texas. Seeing the potential and efficiency, she ventured into online education, pioneering one of the first online Alcohol Seller and Food Handler courses.

"Responsible Training is highly responsive and dependable. They consistently deliver and make it easier for our team members to pass their tests. That means that our teams are ready to get to work faster."

Responsible Training Customer

family-led success

Now, let's talk about where we are now— In 2015, the reins of management were assumed by Jeanene's sons, Andrew and Robbie. Their collaborative efforts propelled the company's expansion on a national scale, broadening both the course catalog and geographic reach. Andrew and Robbie plus their dynamic team not only introduced new courses but also ventured into untapped states, igniting a turbocharged phase of growth and innovation for our organization.

Andrew Tyndall


Pam Vansicklen


Scott mckinlay


Robert Tyndall

Director of sales

Riley Henson 

director of Course development 

Eugene Gray

Customer service manager

Rob Smith

QUality Control Manager

Lorraine bier

Business Analysis

In 2012, our food handler course received ANSI Certificate Accreditation, marking the beginning of our expansion beyond Texas.

During this pivotal period, our CEO, Andrew, took the helm, Robbie became the Sales Director, and Jeanene began planning her well-deserved retirement. The transition between Jeanene and her sons was completed in 2015.

In 2019, Responsible Training embarked on the development of our online Food Manager program. By 2022, we were awarded the prestigious ANAB-CFP Accreditation.

the responsible training advantage

At Responsible Training, we're all about making your life easier. Our customer-focused approach means we're here for you every step of the way. From crystal-clear communication to top-notch content that's easy to understand, we've got your back. See what the Responsible Training Advantage has to offer:


Showcase Responsible Training's dedication to exceptional customer service. Highlight responsiveness, clear communication, and a genuine interest in client success.

user friendly content

Emphasize the superior quality of training materials. Stress the use of plain language and ease of use to ensure learners grasp concepts effectively.

competitive pricing with nationwide reach

Highlight Responsible Training's ability to offer competitive pricing without compromising on quality. Showcase the extensive geographical coverage, demonstrating accessibility.

certification offerings

Emphasize the range of certifications available, tailored to meet specific compliance needs. Showcase Responsible Training's expertise in providing the right certifications.

reliability and trustworthiness

Leverage customer testimonials and feedback to establish credibility. Demonstrate a consistent track record of reliable service to build trust and confidence.

see what responsible training has to offer

Dive into our courses, and see what makes us tick.

12741 Research Blvd, Austin, Texas, 78759
P: (866) 409-9190

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